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PRIVACY POLICY

Clear Tender Group Limited (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and store your information when you use our platform.

1. Who We Are

Clear Tender Group Limited
Church Farm, Hythe Road, Foulden
Thetford, Norfolk, IP26 5AH
Email: cleartenderdev@gmail.com

2. Information We Collect

We may collect and process the following data:

  • Name and contact details (email, phone if provided)
  • Account information (login details)
  • Project information submitted through the platform
  • Uploaded files (including drawings, images, and documents)
  • Usage data (how you interact with the platform)

3. How We Use Your Information

We use your information to:

  • Provide and operate the ClearTender platform
  • Match projects with relevant contractors
  • Allow contractors to submit quotes
  • Improve and develop our services
  • Communicate with you regarding your account or activity

4. Sharing Your Information

We only share your information where necessary:

  • With contractors, to allow them to review and respond to your project
  • With professionals, where relevant to the project process
  • With service providers supporting our platform (hosting, analytics)

We do not sell your data.

5. File Uploads

Any files you upload (drawings, images, specifications) may be shared with relevant contractors as part of the quoting process.

You are responsible for ensuring you have the right to share these files.

6. Data Storage

Your data is stored securely and only retained as long as necessary to provide our services.

7. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion

To exercise these rights, contact: cleartenderdev@gmail.com

8. Changes to This Policy

We may update this policy from time to time. Continued use of the platform constitutes acceptance of any updates.